Festive Holiday Mug
Decorated mug with a red bow and holly leaves, featuring a gold-tone handle and base. This festive mug features a red ribbon and holly leaves, perfect for holiday beverages. The gold-tone handle adds an elegant touch.
€ 55,00
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Product Details
Introducing the Festive Holiday Mug (SKU: DM010), a charming addition to your holiday celebrations. This beautifully decorated mug features a delightful red bow and vibrant holly leaves, making it a perfect choice for enjoying your favorite seasonal beverages.
Product Description
Crafted with care, this mug is not only visually appealing but also functional. The elegant gold-tone handle and base add a touch of sophistication, ensuring that your holiday gatherings are both stylish and festive. Ideal for hot cocoa, mulled wine, or any warm drink, this mug will enhance your holiday experience.
Features
- Decorative design with red ribbon and holly leaves
- Elegant gold-tone handle and base
- Perfect for holiday beverages
- Durable ceramic material
Care Instructions
To maintain the beauty of your Festive Holiday Mug, hand-wash only. Avoid using abrasive cleaners to preserve the decorative finish.
Why Choose Us?
We prioritize quality and customer satisfaction. Our products are designed to bring joy during the holiday season, ensuring that every sip is a delightful experience.
User Reviews
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Shipping & Returns
Processing Time
Your order will be processed within 1-2 business days. We strive to ensure prompt handling of all orders, so you can enjoy your decorated mug as soon as possible.Shipping Methods
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- International Shipping: 7-14 business days (varies by location)
Delivery Estimates
Delivery estimates are provided during checkout and may vary based on your location and chosen shipping method. Please allow extra time during peak holiday seasons.Returns/Exchanges Policy
If you are not completely satisfied with your purchase, we accept returns within 7 days of delivery (shipping is paid by the customer). The item must be unused and in its original packaging. We not accepted Exchanges. To initiate a return, please contact our customer service team for assistance. We want you to be happy with your decorated mug! If you have any questions regarding shipping or returns, feel free to reach out.1. What is a Xanndora polymer clay mug?
A Xanndora mug is a ceramic mug hand-decorated with high-quality polymer clay. Each design is sculpted and baked directly onto the mug, so every piece is unique and made in small batches.
2. Is it safe to drink from the mug?
Yes. The inside of the mug and the rim where you drink are left free of clay and glue. You can use it just like a normal ceramic mug.
3. How do I wash my mug?
For best results, please:
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Hand wash only
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Use lukewarm water and mild dish soap
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Avoid abrasive sponges and harsh chemicals
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Do not soak the mug for long periods
This keeps the clay decoration beautiful for years.
4. Can I put it in the dishwasher?
No. Dishwashers can damage the polymer clay and shorten the life of the decoration. Hand washing is strongly recommended.
5. Can I use the mug in the microwave?
We do not recommend using polymer clay decorated mugs in the microwave. Repeated high heat can affect the clay and adhesives over time.
6. How durable is the clay decoration?
The clay is carefully cured and bonded to the mug. With normal use and proper care it is very durable, but it can still be damaged by:
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Dropping the mug
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Strong impact
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Scratching or picking at the clay
Please treat it as functional art.
8. Can I order a custom design?
Yes, custom and personalised mugs are possible depending on availability. You can request:
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Names, dates or short messages
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Custom colours
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Small changes to an existing design
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A fully custom theme (hobby, profession, pets, etc.)
To request one, contact us with your idea and desired date, and we’ll get back to you with options and pricing.
10. Are the mugs suitable for children?
The mugs are safe to drink from but not toys. The raised decoration can be damaged if dropped or chewed. For young children, we recommend supervised use.
11. What if my mug arrives damaged?
If your mug arrives damaged:
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Take clear photos of the mug and the packaging.
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Contact us as soon as possible with your order number and photos.
We’ll work with you on a replacement or solution according to our Shipping & Returns policy.
12. Can I return or exchange a mug?
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Standard designs: Returns may be possible if the mug is unused and in original condition.
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Custom/personalised designs: These are usually non-refundable, unless there is a production or shipping issue.
Please check our Shipping & Returns page for full details.
13. What size are Xanndora mugs?
Most mugs are standard coffee/tea size (around 300–350 ml), but this can vary per design. Exact capacity and dimensions are listed on each product page.
Xanndora – Care & Use Instructions
For ceramic mugs decorated with polymer clay
Thank you for choosing a Xanndora mug!
To keep your mug beautiful and safe for a long time, please follow these instructions:
1. Before First Use
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Wash the inside of the mug with warm water and mild dish soap.
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Avoid soaking the decorated area for a long time.
2. Daily Use
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Your mug is designed for hot and cold drinks.
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Always hold the mug by the handle or undecorated ceramic parts.
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Do not scratch or pick at the polymer clay decoration.
3. Cleaning
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Hand wash only.
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Use lukewarm water, mild dish soap, and a soft sponge or cloth.
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Do not use:
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Abrasive sponges or scrubbers
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Strong chemical cleaners or bleach
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Dry gently with a soft towel and avoid rubbing the decoration with force.
4. Dishwasher & Microwave
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Do not use in the dishwasher. High heat and strong jets of water can damage or detach the polymer clay.
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Do not use in the microwave. Sudden temperature changes may cause cracks in the clay or ceramic.
5. Temperature & Use Limits
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Avoid sudden temperature changes (for example, from fridge to boiling liquid).
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Do not place the mug:
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In the oven
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On the stove or open flame
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In the freezer
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Do not leave the mug soaking in hot water for long periods.
6. Decoration & Food Contact
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The polymer clay decoration is on the outside of the mug and is decorative only.
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Keep drinks below the rim and avoid putting food or drinks directly on any decorated area.
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Do not bite, chew, or put the decorated parts into the mouth (especially important for children).
7. Storage & Handling
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Store the mug in a dry place, away from direct sunlight or extreme heat.
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Avoid dropping or hitting the mug; strong impacts can crack both ceramic and clay.
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If a decoration piece becomes loose or damaged, discontinue use until it is repaired, and keep small pieces away from children.
If you follow these steps, your Xanndora mug will remain a unique and beautiful part of your daily routine for a long time.
Thank you for supporting handmade art!
Warranty Information
We stand behind the quality of our Decorated Mug. Below are the details of our warranty coverage:Coverage
- Covers manufacturing defects in materials and workmanship.
- Applicable to the original purchaser only.
Duration
This warranty is valid for a period of 1 year from the date of purchase.What's Included
- Repair or replacement of the mug if found defective.
What's Excluded
- Damage caused by misuse or improper care, including but not limited to:
- Dishwasher or microwave use.
- Physical damage from drops or impacts.
- Abnormal wear and tear.
- Shipping costs
How to File a Claim
To file a warranty claim, please follow these steps:- Contact our customer service team via email at sales@xanndora.be.
- Provide your order number and a description of the defect.
- Attach photos of the product showing the issue.
- Our team will review your claim and respond within 3-5 business days.
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